Terms of service

Last updated: January 7, 2026

Welcome to Porticella. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of any products offered through our store (collectively, the “Services”). By accessing, browsing, or making a purchase from our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Services.

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Use of the Website

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its security or operation, or use any content for unauthorized commercial purposes.

All content on this website, including text, images, product descriptions, photographs, logos, and branding, is the property of Porticella and may not be copied, reproduced, distributed, or used without our prior written consent.

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Products and Descriptions

Porticella specializes in antique and vintage items. All products are described to the best of our knowledge and belief. Due to the nature of antique and vintage goods, items may show signs of age, wear, patina, restorations, or imperfections. These characteristics are inherent to antique items and are not considered defects.

Measurements, colors, and materials are provided as accurately as possible but may be approximate. Variations in color may occur due to lighting conditions and screen settings.

Historical attributions, dates, and origins are offered in good faith based on available information but cannot be guaranteed.

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Pricing and Availability

All prices are listed in Canadian dollars (CAD) unless otherwise stated. Prices and availability are subject to change without notice.

Because our items are one-of-a-kind, availability cannot be guaranteed. In the event of an inventory error, we reserve the right to cancel or refund an order at our sole discretion.

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Orders and Payment

By placing an order, you represent that all information provided is accurate and complete and that you are authorized to use the payment method submitted.

Porticella reserves the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, unauthorized transactions, pricing errors, or inventory discrepancies.

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Final Sale Policy

All items sold by Porticella are final sale unless otherwise expressly stated in writing. Returns, exchanges, or refunds are not accepted due to the unique and antique nature of our products.

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Shipping, Customs, and Risk of Loss

Shipping costs are calculated at checkout unless otherwise stated.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the sole responsibility of the buyer.

Risk of loss and title to items pass to the buyer upon delivery to the carrier. Porticella is not responsible for delays, losses, or damages caused by shipping carriers or customs authorities.

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Damage in Transit

All items are carefully packaged. Buyers must inspect shipments immediately upon receipt.

Any damage claims must be reported in writing within 48 hours of delivery and must include clear photographs of the item, packaging, and shipping materials. Failure to report within this timeframe may void any claim.

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Third-Party Services

The Services may include links to or integrations with third-party services, including payment processors and shipping providers. Porticella is not responsible for the content, policies, or practices of any third-party services.

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Limitation of Liability

To the fullest extent permitted by law, Porticella shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Services or the purchase or use of any products.

Our total liability for any claim arising out of or relating to the Services shall not exceed the amount paid by you for the product giving rise to the claim.

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Indemnification

You agree to indemnify and hold harmless Porticella, its owners, officers, and affiliates from any claims, losses, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.

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Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

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Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of the Services after changes constitutes acceptance of the revised Terms.

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Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@porticella.co